The Challenge
:
A recent fire evacuation drill highlighted poor performance amongst office staff in exiting the building and following protocols. A short training module was agreed on to improve performance for the next drill.
My Approach:
Through needs analysis, it became clear the issue was not a lack of knowledge but a lack of motivation. I flipped the structure: scenarios demonstrating the consequences of non-compliance come first, followed by the guidelines themselves. Characters were designed to resonate with the target employees.
Highlights
- Harnessed Claude AI in both the iterative drafting process and to streamline documentation creation.
- Restructuring the course to match the identified learning gap demonstrates flexibility in design.
Tools Used
Adobe Captivate
ElevenLabs
Claude AI